For Providers

The Vital Tears Process

Vital Tears can provide your patients with hassle-free, rapid access to serum tears in as little as 48 hours after a blood draw, regardless of where they live in the United States. Our highly trained technicians produce the serum tears in our medical laboratory according to the exact specifications advised by the doctor.

To get started, register as a provider and place an order using our online portal.

When the order is received, our Patient Services team contacts the patient to schedule the blood draw, collect payment and explain how to use and store their tears.

Blood is drawn at one of our blood collection facilities nationwide or by a mobile phlebotomist and shipped overnight to our processing lab.

Our highly trained technicians produce the serum tears in our medical laboratory according to the exact specifications advised by the provider.

The tears are shipped cold to the patient in as little as 48 hours of their blood being drawn.

The Vital Tears Difference

Preservative free eye drops

Fast
Turnaround

Our priority is getting patients serum tears in as little as 48 hours from their blood draw. 

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Convenient
Access

We have over 400 blood collection facilities throughout the US and offer mobile phlebotomy as well.

Affrodable-Payments

Affordable
Payments

As part of our commitment to accessibility, we provide flexible payment options and keep our prices low. 

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Exceptional
Service

We will support your patients through the entire process while making it hassle-free for you to prescribe serum tears.

Provide your patients with hassle-free, rapid-access serum tears.

Provider Information Packet

Serum Tears Made Simple

Eye care providers have offered serum tears to patients with ocular surface conditions for over 30 years. Historically, serum tears have been prepared by individual doctors or local labs, which limit patient access. Serum tear preparation has also lacked a consistent approach to quality control. 

Today, Vital Tears is preparing serum tears in a standardized setting using rigorous quality-controlled processing procedures to ensure consistency, quality, and safety. We can provide your patients with serum tears in as little as 48 hours after a blood draw, regardless of where they live in the United States.